📜 Privacy Policy

Effective Date: May 21, 2025
Last Updated: May 21, 2025

At The Bhadrachalam Cafe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us, either through our main website (thebhadrachalamcafe.com) or our ordering platform (HyperApps).

🔹 1. Information We Collect

On our main website:

• Name
• Phone number
• Email address
• Feedback, reviews, or form responses
• Anonymous browsing behavior (via analytics/trackers)

On our ordering platform (via HyperApps):

• Name and mobile number (for OTP login)
• Delivery address
• Order details and preferences
• Payment data (securely processed via Razorpay)

🔹 2. How We Use Your Information

• Respond to queries or complaints
• Process and fulfill food orders
• Send order updates or support messages
• Improve our website and customer experience
• Analyze traffic and measure marketing campaign performance

We do not sell your personal information. We process your data based on your consent and our legitimate business interests.

🔹 3. Third-Party Services

We work with trusted partners who may process data under their policies:

• HyperApps – Ordering and user management
• Razorpay – Payment processing
• Pidge – Delivery logistics
• Google Analytics
• Meta / WhatsApp / Google Ads

🔹 4. Cookies and Analytics

We use cookies and trackers to:

• Analyze behavior with Google Analytics
• Track ad performance with Meta Pixel & Google Ads
• Personalize user experience

Consent to cookies is assumed unless disabled via your browser or third-party tools.

🔹 5. Data Security

We use HTTPS and standard protections, but advise caution when sharing sensitive information online.

🔹 6. Your Rights

You may:

• Access or correct your data
• Request deletion of your data
• Opt-out of promotional messages

Contact us at thebhadrachalamcafe@gmail.com.

🔹 7. Policy Updates

This policy may be updated. Please check the latest version on our website.

🔹 8. Contact Us

The Bhadrachalam Cafe
Pillar Number C1553, Road No. 5,
Behind Pillar C1552, Women’s Welfare Housing Society,
Jubilee Hills, Hyderabad – 500033
📞 +91 7893779377
📧 thebhadrachalamcafe@gmail.com